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What is the Process to Solve Quickbooks Error 3371?

Do you have problems opening or activating QuickBooks? Looking to use it? Most users have the same problem. The error 3371 is a QuickBooks technical error. There are times when QuickBooks Error 3371 appears as blinking messages. It typically occurs when you are opening or activating the software. We’ll be glad to help if you encounter any of the above problems. Our alpha topic today is Error 3371 Status Code 11118 Quickbooks, so you’re at the right place today.

QuickBooks Error 3371: Introduction 

Once the reconfiguration setup has been completed on the computer, an error message appears on the desktop screen that reads:

“QuickBooks Error Code 3371, Status Code 11118” 


“Error 3371 in QuickBooks: The software could not load license data.”

It may be due to a forced shutdown or damaged files that you are unable to initialize license properties. Click OK to exit. 

Reasons behind Quickbooks Error Code 3371

QuickBooks Error 3371 is a prevalent error among users. With QuickBooks developed by Intuit, QuickBooks license information must be saved on the computer hard drive. The data in a file gets damaged or corrupted when a user loses license information or other data associated with it, resulting in the 3371 error message to appear on the desktop. 

  • This error can also occur when the user attempts to clone data in C:/ Drive to another hard drive. If all of the information needs to be rewritten, the user needs to delete the License information and recreate it.


  • On the hard drive, you can find all license-related data in the QbRegistration.dat file. When this QbRegistration file is either lost or deleted, the user will encounter the QuickBooks error 3371 status code 1 issue, which prevents QuickBooks from opening.
  • MSXML is a key component of QBs Accounting software. This particular component cannot be repaired or replaced if it is damaged or corrupted.
  • An antivirus program and an outdated Windows version can hinder QuickBooks accounting systems. 
  • Whenever the user does not save the data file, the QBs error 3371 will appear.

Identifying QuickBooks Error Code 3371

QuickBooks Error 3371 Code 11118 prevents users from accessing the QuickBooks accounting software. Below are other triggers.

  • Windows crashes and corrupts frequently. 
  • The following error information will appear on the screen when the system encounters error 3371:

“QuickBooks was unable to upload the license data. It may have been damaged or a file was missing.

 If you are having trouble troubleshooting this error, then you should write the error in a web browser window.”  

Close the window by clicking OK.

  • It is not possible to view or access QB’s company files.
  • When input devices, commands, and functions are used, there is a delay. 
  • The computer system responds slowly.

Error 3371 QuickBooks Status Code 1: 5 Methods to Resolve

In order to fix this error, the user should first perform a backup. Here are some solutions to fix this error.

Method 1: Windows Update

  • Click on the Start button.
  • From the menu All Programs, choose Windows Update.
  • There will now be a list of the latest versions of Windows.
  • After clicking on the latest update, wait for a few minutes. 
  • After installing Windows, you will need to reinstall QuickBooks Software. 
  • In order to verify the error, you can restart your PC.

Method 2: ECML Data File Removal & Entitlement Data File Rename

It usually occurs after the QuickBooks software is unable to open the company file as a result of an installation error. Follow these steps to diagnose the problem.   

  • Press Windows + R on your keyboard to open the Run window.
  • Enter C:/ProgramData/Intuit/Entitlement Client/v8 in the Run window. 
  • Afterwards, Window Explorer will appear in the section where all HTML files are stored.
  • If the user right-clicks on an ECML file, he or she can choose Delete from the menu.
  • Close the windows. 
  • In the end, you must re-register QuickBooks.  

Method 3: Recreate the ECML File & Operating System Update

Update the operating system to the latest version. In order to fix the QuickBooks error 3371, we will recreate the ECML file.

  • Click on the Start button.
  • From the menu All Programs, choose Windows Update.
  • Now you can see the latest Windows versions.
  • Click on the latest update and wait for a few minutes. 
  • QuickBooks Software must be reinstalled after Windows has been updated. 
  • Fix registration and entitlement problems by replacing entitlementDataStore.ECML. 
  • If the error persists, you should reinstall QuickBooks. 

Method 4: QuickBooks Tool Hub Use

QuickBooks Hub Tool can resolve most QuickBooks errors. Find out more below.

  • Close all QB applications first.
  • You can run the QBs Tool Hub on your PC by downloading it.
  • To access the Program Issues tab, click the side panel.
  • Now we have two options. Choose the green button “Quick Fix my Program”.
  • To continue, click OK.
  • Now the file can be opened in QuickBooks.

Method 5: QuickBooks File Doctor 

The QuickBooks File Doctor is compatible with all QuickBooks versions and can fix the majority of problems. In addition, File Doctor detects and resolves update errors, installation issues, etc.

There are two ways to use Quickbooks file doctor. One is through the tool hub and the other is directly from Quickbooks. Let’s look at how QuickBooks Tool Hub gives us access to the QuickBooks File Doctor tool.

  • Launch Quickbooks Tool Hub as the first step.
  • Now, you must select the File Issues tab.
  • You can run QuickBooks File Doctor by clicking the green button.
  • Select the company file associated with the issue.
  • In a matter of seconds, the tool detects the problems and performs an automatic scan. 
  • It won’t take long for the errors to be corrected. To check whether they have been fixed, launch QuickBooks.

Last Say

This article is intended for QuickBooks users who are experiencing the Error 3371 QuickBooks error. You can easily fix any such QuickBooks errors with our 5 detailed and easy solutions. We hope these solutions are helpful.

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Abdullah Jutt
Abdullah Jutt
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